FAQ

About Aviraté
 

What is Aviraté?

Aviraté is a venture by T&FG (Pvt) Ltd, one of the top five apparel manufacturers of Sri Lanka. Group is also amongst the top 10 apparel manufacturers in the world. Driven by a vision par excellence, the company’s commitment towards continued growth and exploring new possibilities in the fashion stage led to the creation of a fashion label - Aviraté

When did Aviraté launch?

Aviraté was launched on June 2010 during the IIFA Film festival and was the proud sponsor of the IIFA Fashion Show. Initially Aviraté showcased it's collection at ODEL and after an overwhelming response Aviraté, Sri Lanka's pioneer high-street fashion label, launched its flagship store in Sri Lanka on December 7th, 2010.

What does Aviraté mean?

Derived from the Sanskrit word 'Avirati', meaning sensuality.


Where all can I buy Aviraté ? 

Sri Lanka
Aviraté Flagship Store, Sri Lanka is located at 30, Maitland Crescent, Colombo 07. Other stores are located One galle face, Kandy City Centre and Colombo City Center.

Products 

What products are available at Aviraté?

Aviraté appeals to every woman’s sense of style and sensuality with a range of every day and evening wear dresses, skirts, pants, blouses, tunics, lingerie, shoes and accessories.

Size Guide

Aviraté produces garments between US0 – US18. For your convenience there is a size guide located next to each garment on the website to give you exact measurements and conversions into UK and European sizes.

Do you provide alteration?

While free alteration is available on garments bought in-store to ensure our garments compliment you in every way, conditions do apply. We do not provide alteration on garments purchased online.

What is your return and exchange policy?

We exchange any unworn garments in original condition with tags, purchased on full price within one week of purchase at our in-store locations. We exchange full price items purchased online in our retail stores. Please note we cannot exchange accessories and lingerie due to hygienic reasons.


Shopping Online 

Where does Aviraté deliver to & how much does it cost?

 Shipping is provided within Sri Lanka.

How long does it usually take for an item purchased online to be shipped?

The delivery location will determine the time period needed for your purchase to be shipped to your door step. Please note that local deliveries (within Sri Lanka) are faster and couriered within 3-5 working days, while international deliveries will vary, and we ask our overseas customers to give us 10 working days period (maximum) to receive their orders.

Which couriers do you use for your deliveries?

FEDEX and TNT

Can I track my order?

When you make an online purchase you will receive an e-mail with a tracking number which would help you to receive information regarding your order(s) from the relevant courier company.

What if I am not present to receive the package?

The courier company will call you before delivering your order. If you are not available to receive the package at the specified delivery address or do not respond to the given contact number during the courier services’ first visit, you will have to pick up your package from the relevant courier company.

What payment methods do you accept online?

We accept Visa & MasterCard Debit & Credit cards as well as Cash on delivery within Sri Lanka.

Can I order items online that I saw in-store?

No – you can only purchase items that are available online

Can I purchase items in-store that I saw online?

You can check in-store if that particular item is available. Often items online are part of our exclusive web collection and are only available for purchase online

Why do I need to sign-up to make an online purchase?

Registering with us helps speed up the ordering process for you and allows you to keep track of your orders.


Stay Connected 

How do I subscribe to your mailing list?

You can enter your e-mail address on your homepage to subscribe to our newsletter

How do I unsubscribe from your mailing list?

You can send us an e-mail at info@aviratefashion.com with your e-mail address and “unsubscribe” as the subject

How do I become a fan on Facebook?

You can click the icons in our footer to connect with us on social media.

What is the advantage of joining your mailing list?

You can remain updated on latest styles, trends and promotions at Aviraté