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Privacy Policy

Aviraté (we”, “us” or “our”) is totally committed to protecting the privacy of our site visitors and customers. The Aviraté team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.

Collection of personal information

Personal information is information about you that can be used to identify you individually. Some common examples of personal information include your name, gender, date of birth, postal address, telephone number, email address and other information necessary to process any order made by you.

Every time you visit this Website, we automatically collect your Internet service provider’s address, the Web page from which you came, and a record of your activity on our site. We also collect the information you provide to us when you register an account with us, request a catalog, make a purchase from us, subscribe to a mailing list, apply for employment, participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, or otherwise contact us.

Use of personal information

The information we receive allows us to tailor our product offer and improve your shopping experience. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.

The information you supply to us is added to our customer database. You may receive periodic mailings or telephone calls from us about new products and services, discounts, special promotions or upcoming events.

You do not have to provide any personal information to us unless you want to. For example, you choose whether to purchase our products or sign up for our mailing list or for special promotions. Of course if you choose not to provide certain types of personal information to us, we may be unable to provide you with the goods or services that you have requested where that information is necessary to providing such goods or services.

We do not collect or store credit card numbers that you may submit in connection with online purchases of goods or services through our Website. Any credit card information that you submit for such online purchases is collected by our financial institution which provides the particular payment transaction facility through a separate website. We have no control over that third party website, or access to your credit card information submitted there. We encourage you to review the privacy statement governing that third party website before entering your payment information

Disclosing personal information

We do not share, sell, rent or trade personal information about you to or with third parties or affiliates, except as otherwise set forth in this Privacy Statement. We may disclose your personal information to third parties and affiliates as is necessary to achieve the purposes for which it was collected, such as to fulfill your orders or respond to your requests, and to operate the business. We may also share your personal information with third parties or affiliates in the event of an acquisition of our business or similar transaction, to enforce our legal rights or those of others, or if we are required to do so by law.

We may share information with governmental agencies or other third parties for purposes of prevention or investigation of fraud or other illegal activities. We may only do so when:

  1. permitted or required by law;
  2. necessary to prevent actual or potential fraud, unauthorized transactions, or other illegal activities; or
  3. investigating fraud incidents or other illegal activities.

COOKIES

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Aviraté, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. The Website will work with cookies disabled, but you will need to manually sign in each time you visit the Website.

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked and been directed to the Aviraté Website.

ACCESS AND CORRECTION OF PERSONAL INFORMATION

If you wish to verify the details you have submitted to Aviraté you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your computer to access your personal information. We encourage you to help us keep the personal information we hold about you accurate and up-to-date by updating your details immediately if you change your contact details (such as address, phone number, and email address).

You have the right to access the information that Aviraté holds about you. You can also ask for corrections to be made.

You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such charge upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

CONTACTING US

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the Aviraté team, who will be delighted to answer any questions you may have.

ORDER RETURNS 

Please note that sale items will not be exchanged